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Legal

Studio Policy

STUDIO POLICY

CREATED JUNE 1, 2024

 

ALL SALES ARE FINAL, NONTRANSFERABLE AND NON-REFUNDABLE.

• Studio Parking: There is limited parking available immediately in front of and behind the studio. We also suggest using the Stempel Parking Lot just across Robert Parker Coffin Rd. - southeast of the studio, near Buffalo Creek Brewing Company and the Chatterbox Restaurant.


• All private and group classes are 50 minutes in duration. This allows for a 10 minute changeover between sessions.

 

• Grip socks are required for all of our classes for safety and sanitary reasons. ToeSox are sold at the studio or you can bring your own grip socks.


• Cubbies for your shoes and personal items are located in the front lobby. Parakeet Pilates is not responsible for any lost, stolen, or damaged personal items.

 

• Check in with a staff member when you arrive for your class.

 

• Cell phone use is not permitted during class sessions. If you need to utilize your cell phone, please excuse yourself through the front or back entrance of the studio for the duration of your call.

 

• There are free bottled waters and a variety of nonalcoholic beverages for sale at the studio.

 

• There is a restroom located near the back entrance of the studio.

 

• Cancellations must be made through your account on the Parakeet Pilates website. We do not accept cancellations via email, text or phone.

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• To avoid a full class charge, please cancel your class reservation online at least 12 hours prior to the class start time. This allows time for another member to claim the spot. For private sessions, we require 24 hours notice for a cancellation.

 

• If you are on the wait list and a spot becomes available, the system will automatically send a text to the first person on the waitlist. If they decline or do not respond within 30 minutes, the system will offer the spot to the next person in line until the spot is filled.

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• Classes may be booked up to 3 weeks in advance.

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• Please arrive on time. If you arrive 5 minutes late or later for your class, your spot may be offered to someone waiting at the studio to get into the class.

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• Participants must be 16+ to attend class. Please contact the studio if you would like to set up a private or semi-private session for a client under 16.

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• Due to the boutique size of the studio, we welcome you to congregate in our front exterior patio area before/after your class commences to minimize distractions for the class in progress.

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• All Pilates group and private packages (5 and 10 packs) must be used within 6 months from the date of first use.

 

• Parakeet Pilates reserves the right to substitute instructors when necessary.

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• Gift certificates are available online and in-person.

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